FinancialForce Accounting – Accounts Receivable
Streamlining the Opportunity to Cash process
This delivers complete Accounts Receivable support from invoicing through to cash matching, deferred revenue recognition and aged debt analysis. And because Salesforce CRM and FinancialForce Accounting share a single, secure platform, database and toolset, salesforce.com customers gain even more streamlined and accurate sales invoice creation and processing – for example the ability to create an invoice directly from any "opportunity", support case or other billable activity captured in Salesforce CRM – in one seamless system, without rekeying shared details.
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Click on any of the features below, to find out more about how FinancialForce Accounting could benefit your organization.
Shared customer/order details
FinancialForce Accounting streamlines accounts receivable processes by using information already held in the
Salesforce CRM – so there’s no need for manual rekeying or complex integrations. For example, customer and order details can be
simply added into an invoice at the click of a button.
See the Application tour - Opportunities page 
It also gives the accounts team access to customer information that is more complete and up to date, because it’s maintained by customer-facing departments that have day-to-day contact with them, such as sales, marketing and customer services.This speeds up payment by ensuring that invoices are issued as promptly as possible and that payment is not delayed by incorrect or out-of-date details.
Better client management
FinancialForce Accounting can also add a whole new dimension to the information at the fingertips of your customer-facing staff, by giving them a real-time view of a client’s account, including recent invoices and payments, payments outstanding and accurate credit limits.
For example: details of unpaid invoices can be shared with your other Salesforce CRM users so they are aware of the debt and can help with the collection process. It also means you can reduce the risk of further sales being made to bad payers.
Complete control to support your processes
- Creation – users can choose to either drop in all the relevant customer, product and pricing
information from a Salesforce CRM opportunity or start from scratch.
See the Application tour - Opportunities page
- Editing – lines can be added or deleted, prices changed and tax rates and the invoice currency
altered if needed.
See the Application tour - Create Invoice page
- Output – once posted, the invoice can be viewed as a PDF and printed or emailed as required.
If necessary the invoice can be converted to a credit note without the need for any manual rekeying.
See the Application tour - Posted Invoice page
Better visibility and transparency
- A drop-down panel on every invoice line means that you can add notes or assign dimensions to that item,
so it can be used for subsequent sales/marketing reporting and analysis.
See the Application tour - Create Invoice page
- Once the invoice is complete, it is posted to the ledger and is assigned a unique transaction ID
for easy auditability.
See the Application tour - Posted Invoice page
Enabling “spike-free” revenue accounting
The income scheduling facility gives you the ability to create an invoice and apportion the income received throughout the accounting year, thus avoiding revenue spikes in your management reports:
- Highly flexible and configurable invoicing, payment and revenue recognition scheduling capabilities to support the complex accounting needs of service and subscription based companies.
- Each revenue recognition schedule is defined by the user and can be different to invoicing or payment schedules.
- Auto generation of revenue recognition journals greatly simplifies period end processes and eliminates spreadsheets for revenue recognition handling.
See the Application tour - Income schedule page
Streamlining day-to-day processing
When payment is received, the details can be entered quickly into the cash entry page and assigned to any bank account set up within the application:
- The entry can be saved and matched to the original invoice later or matched immediately. FinancialForce Accounting will bring up all outstanding invoices relating to that customer, so you can easily select the relevant one.
- Write-offs and discounts can also be applied here.
Instant visibility
Because FinancialForce Accounting works as an integral part of your Salesforce CRM application you also benefit from ready-to-go, intuitive reporting tools.
This means you can quickly run an aged debt analysis whenever you need to. You simply select which filters and accounts to include and then
you can edit the report by moving or adding columns – so you can quickly and easily customize reports to suit your specific business needs.
See the Application tour - Aged Analysis reporting tool
FinancialForce Accounting - The Invoice to Cash process
